02-26-2023 20:23
02-26-2023 20:23
Charge 5 went through 59 minute washing cycle in front load washer. Now the screen is not coming on. I can see the Fitbit logo when resetting and I can feel the vibration. I can also see the green sensor light blinking in the back. I don't suspect the water damaged the tracker as it is waterproof. It actually tracked aerobic exercise while in the washer. I do suspect maybe all of the bouncing and banging from the front load washer caused damage. I currenly have the tracker in rice and am hoping for the best. Anyone suggestions?
02-26-2023 22:26
02-26-2023 22:26
Hi @Gootyeriz don't charge up the device until you've gotten all the possible moisture from it, as it can fry the battery. The laundry detergent could have hurt it, too. It's possible the thrashing about in the washing machine has helped water to seep in the various areas of the device. All you can do is clean all the contact points before you charge it and do a restart of the device. Some people use a hair dryer to get additional moisture out of their devices and some have used those silica packs used to get water out of a cell phone. Can't hurt to be patient for a few days and then see how things look. Good luck.