Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 won’t stop vibrating

Replies are disabled for this topic. Start a new one or visit our Help Center.

Charge 5 charge vibrating for hours non stop.

tired of this, it also hangs even when I sweat, with that logo, charge 5 suck I’m looking for Android Samsung watch.

Best Answer
0 Votes
4 REPLIES 4

@Edm365f31 have you trying restarting your device? That is usually the first thing I do when I encounter unexpected behavior. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 3, Inspire 3, Sense | Android

Best Answer

Hi there, @Edm365f31. Welcome to the Fitbit Community Forums. I'm sorry to hear about the issues with your Charge 5. I understand how you must be feeling. We're here to help! 

If the restart recommended by @alexthecat doesn't help, as our last resort, I'd recommend performing a factory reset on your Charge 5. Important: Take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your applications, alarms, etc. 

With the above being said, please sync your Charge 5 and then, proceed with the steps below in the order listed: 

  1. Swipe down from the clock screen to find the Settings app.
  2. On your Fitbit device, open the Settings app > Device Info > Clear User Data

You can follow the steps to set up the device after that How do I set up my Fit-bit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer
0 Votes

Done that no difference, problem is, charge 5 is hung just vibrating not able to connect back.

can this still be replaced, under warranty.

had issues with this right after I bought it, it gets moisture not really wet, and the logo comes up and I need to restart, and recharge.

Best Answer
0 Votes

Done that, momentarily, vibration would stop then come back.  Every time I charge just vibrate, initially just black screen, now with logo still vibrating.

Best Answer
0 Votes