help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise data - how to turn on?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-22-2022 10:35

‎06-22-2022 10:35

I had auto detect on elliptical but do I have to do something?  I did 20 minutes on an elliptical and got nothing.  do I need to have my phone app on?   Can I add  elliptical to my Fitbit Charge 5? 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-22-2022 17:35

‎06-22-2022 17:35

Hey @RedMerlot. Sometimes the Fitbit doesn't detect workouts for whatever reason. Perhaps your arms weren't swinging enough on the elliptical handlebars. I always prefer to start my workout from my watch instead of relying on the auto tracking. You can add the elliptical as an option to your Charge 5 and track the workout that way. Check out this video tutorial and it should help you.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎06-22-2022 17:35

‎06-22-2022 17:35

Hey @RedMerlot. Sometimes the Fitbit doesn't detect workouts for whatever reason. Perhaps your arms weren't swinging enough on the elliptical handlebars. I always prefer to start my workout from my watch instead of relying on the auto tracking. You can add the elliptical as an option to your Charge 5 and track the workout that way. Check out this video tutorial and it should help you.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer
0 Votes