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Fitbit 5 is inconsistent

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As a 70 year fitness freak, my daughter splurged on fb 5 for xmas on me. Sadly it dosen't work more than it works. Most times it blanks out on numbers, simple data is simply unavailable thanks to a - mark in its place and it gives all wrong timing, some prob with the time on the device and time during activity. All in all a miserable xmas gift and I feel bad my daughter saved up for this piece of crap. 

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