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Fitbit Charge 5 not holding a charge

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Does anyone have this problem? My fitbit 5 would hold a charge for a week, now it will be at 100% in the morning and by the evening I am down to 5%. I have tried to restart it and it is still acting the same.

 

Moderator Edit: Clarified subject.

 

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Hello @Peachy2019 

When my Charge 5 started having rapid battery loss, I restarted and recharged my device multiple times over several days. As soon as I saw a rapid drop in battery, I restarted my Charge 5 and put it on the charger until it was back to 100%, often doing this multiple times in a day. Eventually, this process got my device "unstuck" and the battery went back to lasting 6-7 days. Although there's no guarantee that this will work for you, it might be worth a try.

Rieko | N California USA MBG PE

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Welcome to the Fitbit Community, @Peachy2019. I'm sorry to hear that your Charge 5 battery drains quickly. Thank you for letting us know that you have tried restarting your device. 

Please check help article: Can I extend my Fitbit device's battery life?

Thank you for your assistance and advise @RiekoC.

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