10-27-2023 04:42 - last edited on 11-09-2023 12:48 by ManuFitbit
10-27-2023 04:42 - last edited on 11-09-2023 12:48 by ManuFitbit
The latest app update for my charge 5 is just awful. Not only is the layout impossible - not remotely intuitive or user friendly, all the data is off - it won’t log my sleep correctly anymore (usually says I slept 2 hours or no hours at all when I slept 7). Resting HR is messed up.
I’ve worn Fitbit Charge for a few years and have had ever version since version 2. But if there’s not a fix soon, I’ll be tossing this thing and going to another brand altogether. This does absolutely nothing at all to meet my purpose in wearing it. Major QA fail this update! And major thumbs down on the design
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Seems like they didn’t both beta testing it at all before the release! I’ve
loved Fitbit for 5 years now and haven’t been tempted to look elsewhere but
I sure am now. My sleep and HR are all messed up too. And they’ve had
plenty of time to fix the glitch since the update - almost seems like this
is what it is going to be!
04-20-2024 08:51
04-20-2024 08:51
Apparently no better. Maybe it’s Fitbit’s way of telling us to buy a Garmin!
04-20-2024 11:23
04-20-2024 11:23
I agree with above comments plus it won't recognize swimming (calls it sport). Recommendation I received is to do it manually. That is not a solution, it is a workaround. It is also not easy to do when in the pool with non-prescription glasses on.
04-21-2024 09:09
04-23-2024 00:25
04-23-2024 00:25
Looks like we are mostly in agreement. Please reverse the update as this is hopeless.
04-28-2024 09:06
04-28-2024 09:06
I agree with all the comments - the app is terrible, hard to read, not intuitive. The sleep data is impossible to read now. I too will be getting an Apple watch. I've had the fitbit for 8 years. Amazing that they could mess this up so badly that loyal customers are fleeing. WTG google
04-28-2024 10:05
04-28-2024 10:05
05-01-2024 02:50
05-01-2024 02:50
It’s horrible!!! Whoever designed this is an idiot or they just want you to buy an Apple watch
05-01-2024 03:58
05-01-2024 03:58
Completely agree. The sleep records are especially frustrating
05-01-2024 04:00
05-01-2024 04:00
Does anyone from Fitbit actually read this platform? Unless they do something they are going to lose a lot of customers - unless that’s what they want through some Google subtext.
05-03-2024 21:00
05-03-2024 21:00
100%. I'm about to just junk this Fitbit. The app used to be perfect but now I hardly check data. So frustrating.