06-25-2022 18:33
06-25-2022 18:33
Hi!! My food log is not correctly adding calories...in fact it's quite off saying I've only had less than 1,100 calories so far today when clearly that isn't the case. Help please! 🙏🙏🙏 screen shot for reference.
Answered! Go to the Best Answer.
Best Answer06-27-2022 05:11
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-27-2022 05:11
Best Answer06-26-2022 07:47
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
06-26-2022 07:47
Hello @W_D_S
I do not see the problem. Each items is added correctly and 515 kcal for lunch and 662 kcal for diner is exact.
Best Answer06-26-2022 17:30 - edited 06-26-2022 17:33
06-26-2022 17:30 - edited 06-26-2022 17:33
@SebWotan Yes but there is also 180 for breakfast (and other calories for anytime or snacks as well) which are not included. All those are missing, in fact about 400 calories are missing. Super disappointing. Fitbit support admitted it is an error in their app with no current resolution.😒 triple check you calories or use a specific app for that since this one is unreliable.
Best Answer06-26-2022 22:12
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
06-26-2022 22:12
I would like to help you, however you need to post screen captures showing the problem. Based on that screen capture I can not see any issue, and what you are describing is not visible. So it makes hard to help you.
Best Answer06-27-2022 05:11
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-27-2022 06:44
06-27-2022 06:44
You rock @alexthecat. thanks for sharing helpful info. 👍🏻👍🏻👍🏻