Free Premium Trial Charge 5

[BrewerTL]

How do I activate my free six month Premium trial for my Charge 5 without using iTunes? Can’t stand iTunes!

 Thanks!

Moderator edit: subject updated for clarity

[DavideFitbit]

Welcome to the Community forums, @BrewerTL!  

Thank you for sharing your inquiry about Fitbit Premium. 

To activate your Premium trial, you can visit the Premium page in your web browser, instead of doing it via iTunes: 

1. If Fitbit Premium is available in your region, you'll see a Premium tab in the Fitbit app. Tap the Premium tab.
2. Read the overview, and tap the button to get started.
3. Choose a 1-year or monthly subscription to start after your trial, and follow the instructions to subscribe.

Keep in mind that if the Fitbit device you purchased indicates that it includes a trial to Fitbit Premium, but you are currently a Fitbit Premium member, then you must cancel your Premium subscription in order to be able to activate the trial. About 1-3 days after your canceled subscription expires, you’ll see an offer in the Fitbit app to begin the trial. 

You can find more information about the Premium subscription here. 

See you around. 

[BrewerTL]

Thanks, DavideFitbit!

I found the trial on the website but it’s only a 3 month trial, not a 6 month trial. The website trial also costs more at the end of the trial period than what came with my Charge 5. Anyway to get the 6 month one through the website?

 Thanks!

[DavideFitbit]

@BrewerTL Thank you for your reply!

Ok I understand, so in order to activate the 6 month Premium subscription that comes with the Charge 5, it will be necessary to do it through the phone app. Unfortunately it's not possible to get started with the 6 month option through the Fitbit store. 

However, if you'd like to see this option in in the future, please post your idea in our Feature Suggestion board, those are reviewed by our team for possible updates and to keep track of popularity and demand over time. 

We appreciate your feedback about this!