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I lost my Charge 5

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‎12-09-2024 18:57 - last edited on ‎12-10-2024 04:26 by Fitbit Moderator

‎12-09-2024 18:57 - last edited on ‎12-10-2024 04:26 by Fitbit Moderator

Lost my Charge 5 a few days ago. Believe battery completely drained and is not syncing. Any help finding it will be appreciated. Thanks 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎12-10-2024 11:00 - last edited on ‎12-12-2024 03:39 by Fitbit Moderator

‎12-10-2024 11:00 - last edited on ‎12-12-2024 03:39 by Fitbit Moderator

Hi @Jafariad Welcome to the Fitbit Community, it's great to have you here.

Allow me to help you with your missing device. 

In some scenarios, the Charge 5 battery can last up to 7 days (see Can I extend my Fitbit device's battery life?)

If you have missed your device in the past 7 days, you might be able to retrieve it by following the suggestions listed in our help article What should I do if I lose my Fitbit device?

I hope you'll be able to find a solution for your issue. Have a nice day!

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0 Votes

‎12-12-2024 08:28

‎12-12-2024 08:28

User soriginal posted found Charge 5 in Chelsea, NY on 12/10/2024.  Check the post if you're in NYC.

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