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Log mood

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‎11-26-2024 04:42

‎11-26-2024 04:42

I can no longer log mood. Nothing happens when I touch any options, not even cancel or save. I have to close the app and reopen it to do anything else.

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‎11-27-2024 11:24 - edited ‎11-27-2024 11:25

‎11-27-2024 11:24 - edited ‎11-27-2024 11:25

Hello @Merlinsmomma 

One thing to try is clear the storage for the Fitbit app on your phone/tablet, followed by a force quit. You will need to log back into the app after you do this & open the app.

Hopefully, this process will clear out whatever is causing your app not to respond in the Mood section.

Please let us know if this worked for you.

Rieko | N California USA MBG PE

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