New SLEEP GRAPH

[Dragonfly536]

NEW GRAPH STINKS!!!

I hate the new sleep graph!!! 
bring back the old one!!! 
I guess it is time to look at other “trackers”… even tho I have been a strong supporter of Fitbit for YEARS….

i will search to find one that I like !!!

[MAGP]

Did you see it before? So much easier to read. Clear and digitally appealing. Your screen shot - like all of ours -  looks like something from a 1990 computer game. 

[tcat007]

One positive I noticed is if you edit sleep start time (if it thinks you started sleep later than you did), it remembers what sort of sleep was happening. It use to just leave the graph blank.

[Georgia65]

How can I do this with the new update?  I don't see how.Sent from my Galaxy

[Georgia65]

Exactly!  What were the designers thinking?Sent from my Galaxy

[tcat007]

Are there 3 dots, upper right of page?

[Featherstone1]

I agree! I absolutely do not enjoy the layout. It is difficult to decipher.

[FCD]

I hate the new graphs for sleep data too.  FitBit, what is the matter with you?  It seems you go out of your way to alienate your customer base? Why?  

[Georgia65]

Yes.  But editing doesn't save.Sent from my Galaxy

[Melora]

I TOTALLY Agree!

The sleep tracker is the thing I use the most for my Fitbit and I cant even read it or figure it out.

PLEASE PLEASE change it back.

[ColorsofDawn]

I agree. Because of my health issues, I paid more to get what I thought would be best, along with a set of extra bands, because I loved my old One model.  I experimented with several others after Fitbit quit supporting that one but decided to try it again.  It continues to shut off (disable) the sleep tracking. I bought it the end of September, immediately upgraded to Premium (annual) to have that feature.  The last time it updated my sleep was December 8. I am really frustrated with it. I am retired and don't have the desposible funds to keep buying duds.

[Gloria65]

In your ONLINE account, you just have to wave your mouse over the sleep tile, then click on "See More."  You can then edit your sleep log.  You might have to click on "Log Sleep" a couple of times before it completes the edit.  The sleep log will then be available on both the online account and in the mobile app.  I have to do this almost every night because it splits my husband's sleep into two parts.  I eliminate one, and then add the end time to the other.  It splits his sleep because he is up for more than 15 minutes.

I think you can also change it in the app by clicking on the "+ Log sleep" at the bottom of the sleep stages pages and then edit the time.

[Featherstone1]

What a Nuisance 

[Georgia65]

I always use the mobile app not a laptop or pc. I can go in and attempt to edit a sleep log however it does not save it and update the record.Sent from my Galaxy

[alanrichey]

I have solved the problem with the new stupid redesign and all the other 'niggles' that Google have introduced.  I dragged my old iPhone 6 out of the drawer and installed the app on that.   So not only have I got the old display back but it syncs so much quicker and works every time.  The only downside is the missing Health Metrics, the only update that actually improved the app.   But I can still use the app on my new iPhone to get those if I need them.

[Jenni4B]

 YOUR APP JUST KEEPS GETTING WORSE AND WORSE!  The new sleep data is USELESS.  Designed by an IDIOT!  If this is not returned to previous level of usefulness, I WILL NOT BUY ANOTHER FITBIT!  You have succeeded in LOSING ME AS A CUSTOMER!  I’M DONE WITH FITBIT!

[RMP2007]

My account is and has always been on my iPhone and the sleep log changed to the useless new graph! 

[RMP2007]

I agree with the negative comments about the new sleep display and why the constant, irritating requests to switch to “your Google account”. I’m an Apple/Mac user and have been very happy. 

[tcat007]

Did this graph change with an app update or the charge 5 update from 188.58 to 194.61?  I know mine changed after a play store app update, but my 5 hasn't updated to 194.61 yet.  I'm not seeing issues with sleep graph.

[Livebox]

Totally agree. The new graph is an assault on the eyes and an affront to the brain. U-Turn required ASAP.

[kruckhelen]

I wish I could go back to the 188.58 version. Everything ran smoothly and edits were possible, now every day my tracker starts around 2 AM and I certainly go to bed a lot earlier than that! Every time I try to do an edit it tells me that a sleep version is already in use for those hours. If it is possible to go back to the old version, I wish someone would tell me how.
Sent from my iPhone