New synching problem

[Annalisa]

Last night my Fitbit continued to count steps, calories, etc. as part of the Tuesday totals past midnight. Now this morning it not only won't sync, but the Fiitbit watch itself is frozen at the totals it recorded for yesterday. I know how to fix a synching problem, but I've never had the watch part freeze as well and I've certainly never had it continue to add to the day's totals after midnight. 

I've tried turning Bluetooth off and on, and I've tried forgetting and re-adding it. No change. Help!

[Teacherhua]

Me too! But will sync. Just counting totals from previous day still like you said.  Have restarted several times. 

[Flaborn]

Same. Won't sync, now won't connect with bluetooth. Tried deleting and re-installed app, turn off/on bluetooth. Just quit syncing. The fitbit still counting steps, etc but not syncing.

[Annalisa]

And now it's fine! I guess the answer was to publicly shame it 🙄

[JanQi]

But mine is still hanging on the flashing logo: no Bluetooth anymore. Tried everything, but it doesn't help. What did you do, that it is now working again?

[Annalisa]

I don't know! I tried a bunch of things, nothing worked, so I posted here and gave up.

An hour later I looked and it was working.

I think I turned Bluetooth off and on, then turned my phone off and on, then forgot the device and added it But none of that worked right away so I don't know if anything I did was actually effective. Sorry I can't be of more help!

[SunsetRunner]

Plug it in to the charging cable and do the 3 button reboot. I’d suggest doing it 3 times in a row. I used to not have issues until the battery got to 30%. Now it’s more like 60. Reboot and charge it, usually works for me. 

[Flaborn]

This worked.