No live heart rate in App (iOS)

[Writeasrain]

Why can’t I see my live heart rate in the app? It only shows a range from high to low for the day. 

[ManuFitbit]

Hi @Writeasrain. Welcome to the community forums. 

Thank you for sharing the inquiry regarding heart rate.

Please, make sure that your device is syncing with the Fitbit app. If in any case you have any difficulty doing it, please see: Why won't my Fitbit device sync?

Confirm that you are using the latest version of the app. 

[Writeasrain]

It’s syncing. What else can I try?

[RiekoC]

Hello @Writeasrain 

When the Fitbit app was updated, the ability to see one's heart rate in real time was not retained.

The Fitbit team is aware of the issue. We are hoping to see this resolved in a future app update.

In the meantime, there's currently a feature request in the Product Feedback forum to restore real time heart rate on the Fitbit app  (<-- click link). You can add your vote & comment there.