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Sleep data changes

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Why did Fitbit change their sleep tracking screen? I absolutely HATE this new arrangement. The sleep tracking feature was the main reason I wore a Fitbit. The screen went from being very user friendly and attractive to a bunch of ugly lines! Being able to tap on a particular aspect of my sleep which would then change into an enlarged and more elaborate display is no longer possible! Why would Fitbit take a feature that was great and RUIN it??  I no longer have a reason to want to wear a Fitbit.

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More of us need to move on & definitely not pay premium subscription; then they might take notice .

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Great idea
..im so pissed..nothing changed on 8 may...my friend that i spoke about in
my initial message..who has premium free cause its a new watch said hers
turned to our **ahem**ty data then her phone took update and it went back to
the sleep data we all prefer! Wtf...think im going to switch to garmin and
cancel my fitbit..hopefully, you are right and they take notice!
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I haven't changed to google as no info given before deciding to change on sleep changes.

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It was a downgrade . It wasn't broken and is not welcomed.

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I will NEVER go Premium. 

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I totally agree with everyone here. The changes on sleep and oxygen tracking are the worst. Why you would change something that is working so well is beyond me. Time to look for another tracker that is NOT Fitbit or Google! If you change it back I will return!

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I contacted fitbit support ( twice) and both times they told me there is an error which will be fixed at the next upgrade, which last time I contacted them they said would be May. It’s still the same awful display. Do you know if it is intentional or some sort of error. If intentional I won’t be getting another fitbit that’s for sure

 

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I have premium and I still get the same awful display 

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Why waste money on premium? I wouldn’t pay them any extra. 
Also surely it’s a lie that the new display is an “error”. Somebody designed it, approved it and it was implemented. They are lying when they say that - incredibly frustrating to be stuck with this garbage . Ask them again by all means as it’s June now . The fact that you can’t get a truthful reply from them tells you everything you need to know about this company. They destroyed my charge 5 with the upgrade they did last year and I couldn’t charge it. As it was still within the first year I got a replacement. First they sent me the wrong one twice.  They kept saying within an hour of me realising  the wrong one was being sent ,”it’s dispatched now so we can’t do anything”. They are not that efficient!!! So twice I received an incorrect product had to return it & then they acknowledge that -took 10 days each time.  They finally admitted they didn’t have the right one. I was sick of dealing with them - emails wouldn’t get a response and every time I rang they did more nonsensical things. It took 10 weeks to get my replacement. What an idiotic move - creating an update to destroy devices- no doubt another “error”. As I said am sick and tired of this garbage and the way they run the company. 

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I'm sure it's their agenda.  Probably will see a new goog device soon. Not for me. Not dependent or enjoying it now. Not needed.

 

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They told me the same and I am still waiting!! I was able to downgrade to a previouse version so I have the old graphs back which makes me very happy.  I have had it for about 6 weeks now...lets see how long it takes before it gets fixed.

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We all agree. No one cares.

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How did you downgrade? I need to do that. It’s even counting time I’m watching tv as secondary sleep and there’s no way to delete it. 

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You will have to edit it and put in the right times
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@Kara13 How (and where) do you edit it? On the phone app? or on your desktop Fitbit account?

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It didn't allow me to edit my sleep.

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They keep blocking my messages with the url. I evne tried to send you a private message.

  Go to reddit and search for fitbit 

  • My guide on how to undo the recent update (Android)"
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They have deleted one of my posts too - how ridiculous! Instead of
addressing people’s issues, they have invested in someone to delete
messages🤣
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Where on reddit can we find your instructions to undo the recent update? I
looked under fitbit but could find it.
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Serch this in the search box.

  • My guide on how to undo the recent update (Android)"
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