SpO2 App not available

[H1995]

I recently bought Charge 5 for the SpO2 monitoring feature. Sadly, I didn't know it wasn't available in my country until after using the band. I cannot return it now nor can I buy another one. 

I would appreciate it if someone can help me with a workaround. I tried  changing the location manually, but that didn't work. I really need this feature 😫 

[Wibby · Accepted solution]

Hello @H1995 

I’m sorry to say there doesn’t seem to be a workaround if it’s not available in your country.  I’ve heard of people who installed the ECG App in one country, not being able to access it in another country.

This probably won’t be the news you want to hear but the SpO2 function doesn’t measure on demand.  It only measures while you’re asleep and gives one number.  If you really need that feature, what the Charge 5 has available may not be what you were hoping for.

This is what I get on mine:

 

 I’m really sorry that you’re disappointed with your new tracker.