Stats missing after crash

[DarkoDalid]

My Charge 5 stopped working unexpectedly (blank screen) but it came back to life when I charged it. The next morning all seems ok until I tried to sync, to get my stats recorded in the app. All stats from the day the fitbit crashed are missing, nothing from that day is recorded in the app.  The stats from the morning after are synching ok. 
Is there anything I can do to recover or at least manually record some my stats from the day in question? 

[Julia_G]

Hi, @DarkoDalid , unfortunately when a loss of data occurs (it’s fairly unusual, but does occasionally happen) there is no way of recovering it.  However, it is possible to log your activities manually.  The instructions for how to do this are in this help article .

Manually logged steps do not count in your friends’ leaderboards/challenges or towards badges.

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