Stuck with screen logo

[SwanJack]

My charge 5 was stuck with screen logo but has now died. Tried all restarting methods with no luck

[StokeJoJo]

Same here. Just happened this week, Fitbit said, too bad, you're out of warranty, nothing we can do. Oh here's 35% off  your next purchase of a Fitbit product from the Google Store, now run along.

[SwanJack]

Yes, I've previously had the same. Good when working but so many fail.Sent from my Galaxy

[ED_G]

A lot of us have had this in the last couple weeks.  It has to be a firmware update as so many had this at the same time. 

I was offered 35% off a new Fitbit after working for a half hour with phone help, who really just walked me through the same steps I did myself online already that didn't work.

Twice now I've gotten mine to work again for about a day by draining the battery down.  Once by putting in the freezer for 24 hours and the second time by just leaving it unplugged for a week.  Both times it just randomly failed again within a day or so with the stuck screen logo.

Mine was only 15 months old.  I am not buying another Fitbit as it seems they are taking no responsibility for bricking them.

[SwanJack]

Yes this will be my last Fitbit as well. I've had enough.