Synching problems when I changed Android phones.

[Linda050547]

I just changed my android phone, I installed the Fitbit apt on the new phone, but it would not sync unless I turned off the blue tooth on the old phone. I also just upgraded to charge 5 when I tried to set it up, it would not recognize the blue tooth on the new phone. I had the old phone blue tooth turned off. I had to turn off the blue tooth on the new phone and set it up on the old phone. The new phone will sync if the blue tooth is turned off on the old, but if I turn off the old phone, it will not. How can I correct this, since I want to stop using the old phone and turn it off. 

[Talahthas]

@Linda050547 Please remove your Charge 5 from the Fitbit app on the old phone first. Then try setting it up on the new phone.

I'll keep my fingers crossed. 🤞