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Time can't be set

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‎09-01-2023 07:43

‎09-01-2023 07:43

I can't adjust the time. Its stuck in 12 hour mode. Also when I go abroad its wrong time.  Rubbish really. 

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1 BEST ANSWER

Accepted Solutions

‎09-01-2023 12:21

‎09-01-2023 12:21

Hello @Willygrafton 

You might want to double check the time settings on your Fitbit app,. Here are instructions if you would like them:

  • From the Today page, tap on your picture/icon in the upper left to open the Account page
  • Swipe up and tap on App settings
  • Confirm Automatic time zone & Automatic location are selected
  • Tap on Clock Display Time to switch from 12 to 24 hour display

From posts I've read, sometimes one has to unselect & sync, then reselect & sync for the changes to take place. 

Rieko | N California USA MBG PE

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2 REPLIES 2

‎09-01-2023 08:02

‎09-01-2023 08:02

Hi @Willygrafton time and date are both determined by the device you use to sync. You may need to have auto time zone set and sync more often.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎09-01-2023 12:21

‎09-01-2023 12:21

Hello @Willygrafton 

You might want to double check the time settings on your Fitbit app,. Here are instructions if you would like them:

  • From the Today page, tap on your picture/icon in the upper left to open the Account page
  • Swipe up and tap on App settings
  • Confirm Automatic time zone & Automatic location are selected
  • Tap on Clock Display Time to switch from 12 to 24 hour display

From posts I've read, sometimes one has to unselect & sync, then reselect & sync for the changes to take place. 

Rieko | N California USA MBG PE

Best Answer