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Weekly totals not updated

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‎03-12-2023 20:53 - edited ‎03-12-2023 20:53

‎03-12-2023 20:53 - edited ‎03-12-2023 20:53

My weekly steps do not update and are stuck. My daily one will count properly but not my weekly with friends

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‎03-20-2023 13:17 - last edited on ‎10-14-2024 04:06 by Fitbit Moderator

‎03-20-2023 13:17 - last edited on ‎10-14-2024 04:06 by Fitbit Moderator

Hi @Csprpo . It’s nice to see you again. 

Thanks for letting us know the details about your Charge 5. 

I was informed that you already contacted our Support Team. I'd invite you continue receiving assistance from them to avoid misunderstandings. You will receive a response soon. 

If you need to contact support again, you can do it through our help portal.

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