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fitbit5 Strap not secure

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‎01-04-2023 04:31

‎01-04-2023 04:31

Put the smaller strap on  found it was just too small so took it off but the larger strap is not secure  - keeps falling off   Now stuck    How do i contact fitbit google  

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‎01-04-2023 06:07

‎01-04-2023 06:07

Hi @Ade123   when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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‎01-04-2023 06:36

In response to Odyssey13

‎01-04-2023 06:36

Thanks that was very useful will try

Sent from my iPhone
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