help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 6 - Completely unresponsive

‎12-24-2024 02:51 - last edited on ‎12-24-2024 03:31 by Fitbit Moderator

‎12-24-2024 02:51 - last edited on ‎12-24-2024 03:31 by Fitbit Moderator

  • Fitbit  completely unresponsive

Moderator edit: updated subject for clarity

Best Answer
1 REPLY 1

‎12-24-2024 03:40

‎12-24-2024 03:40

Hi @Saok, welcome to the Fitbit Community! It's great to have you here!

I'm glad to help you with your Charge 6 which seems unresponsive.

If the device is completely unresponsive, check first if the device is charged. See How do I charge my Fitbit device?

If it doesn't seem to be charging, follow the instructions in our help article Why isn't my Fitbit device's battery charging?

I hope you'll be able to get back to work your device. Have a nice  day!

Best Answer
0 Votes