Charge 6 Stopped Syncing

[Ghost78]

My Charge 6 stopped syncing this morning.  It has always synced just fine and I had no problems until this morning.  (As a note, I do not keep my Bluetooth on all the time.  I usually turn it on and sync about three times a day.)  I always sync first thing in the morning, and it just would not sync this morning.  I went through all the troubleshooting steps multiple times, and still it would not sync.  Finally decided to uninstall and reinstall the Fitbit app (which I really didn't want to do, knowing it would require re-pairing).  To no great surprise, after reinstalling, it now won't pair either.  When trying to get it to pair after the reinstall, it continues to give the same message: "There was an error while trying to bluetooth pair your device.  Would you like to try again?"   
I contacted support via chat, and the rep said that it's a known issue that the app is having difficulties with syncing data, etc. right now, and that they are working on it.  But I feel like if it was really a widespread issue and no one could sync/pair today, then this forum would already have a lot more people complaining that they can't sync and the Fitbit Reddit sub would be blowing up as well.  So I don't know what to think.  Is anyone else having issues syncing today?
For reference, I have an Android phone... not sure if that matters. 

[RioSierra]

turn your watch off to reset it.  Make sure your watch is fully charged.  Once you turn your watch back on PAIR will pop up.  It took about 35 minutes to resend the phone with FitBit.  All good now.  Good luck!!

[jmacd]

Thanks charge 6 is fully charged how do u turn off tracker
Jerry

[RioSierra]

Go ti settings on your watch where the main screen is.  Scroll down for settings.

[jmacd]

Thanks for your help. I was able to restart my Charge 6, added the device to my Fitbit app, paired to my Bluetooth and in sync.
All is good again,
Thanks

[RioSierra]

AWESOME!!

[TAG50]

I am having the same problem 😕 with Charge 6 as of yesterday.  Won't synch to phone nor record data.

[jmacd]

Try restarting the tracker and turning phone off then back on too.

If that doesn’t work “forget” the device on your Fitbit app, then restart tracker, add device back to Fitbit app.

Good luck.

[Ghost78]

It's crazy that people are still commenting on my nearly two year old post, instead of a much more recent post or creating their own post.  My issue (and that of many others) at the time ended up being a very specific app update that caused syncing problems for large number of people.  FitBit eventually published an update that fixed the problematic update, and all was well again for most people.  Anyone who is having syncing problems now - those problems are entirely unrelated to that update back then, and should probably be discussed in a new/newer post.  There seems to be no option to close a post when a problem has been sufficiently solved like in other forums, otherwise I would've done that a long time ago.  Oh well - I guess I should just unsubscribe to receiving replies on this post, so I stop getting messages every time someone comments here now.