help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 6 - Stress Management Score only intermittently

ANSWERED

‎11-26-2025 07:59 - last edited on ‎11-26-2025 08:10 by Fitbit Moderator

‎11-26-2025 07:59 - last edited on ‎11-26-2025 08:10 by Fitbit Moderator

Stress Management score appears only randomly although I wear it consistently 24/7. There is no pattern to when it appears or not. Quite worthless as it is!

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-26-2025 11:06

In response to DLE1966

‎11-26-2025 11:06

Hi again, is nice to keep seeing you around the Community!

Thank you for your commitment and for staying engaged to solve your situation I really appreciate it.

Since the provided resources didn´t seemed to work for your specific situation I can recommend you to reach our Support team since they have more resources that might be helpful with the situation with your device.

I will send you a link to a page where you have to describe your situation, after that you will become some recommended articles and then you will be able to select how you want to contact our Support team. For that follow the link here.

View best answer in original post

Best Answer
3 REPLIES 3

‎11-26-2025 09:05

‎11-26-2025 09:05

Hi @DLE1966, it's great to see that you've visited the Fitbit Community!

Thanks for sharing with me your situation regarading the Stress Management feature on your Charge 6. I understand how you must be feeling about.

For your situation I recommend you to read the following article where you can get to understand better the feature and the reason of why you might not be able to see that score. How do I track & manage stress with my Fitbit device? 

 

 

Best Answer
0 Votes

‎11-26-2025 10:22

In response to HorareyFitbit

‎11-26-2025 10:22

The link you provided gives interesting information but didn't provide a solution to my issue with intermittent Stress Management Score (unless the solution is hidden in all the info on the linked pages). To clarify, I wear my Fitbit Charge 6 24/7, except when I'm showering. It always readily shows my heart rate. I typically walk at least 4000 steps per day, often more. Before 11/2/25, the Score appeared consistently. Since then, spread out through the last 25 days, the Score hasn't appeared on 9 days. Most recently, it has only appeared 4 out of the last 9 days. So, it seems to be getting worse. Again, it's quite useless if it doesn't show consistently.

Best Answer
0 Votes

‎11-26-2025 11:06

In response to DLE1966

‎11-26-2025 11:06

Hi again, is nice to keep seeing you around the Community!

Thank you for your commitment and for staying engaged to solve your situation I really appreciate it.

Since the provided resources didn´t seemed to work for your specific situation I can recommend you to reach our Support team since they have more resources that might be helpful with the situation with your device.

I will send you a link to a page where you have to describe your situation, after that you will become some recommended articles and then you will be able to select how you want to contact our Support team. For that follow the link here.

Best Answer