Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 6 Will Not Sync

My Charge 6 will not sync with the app.  To get it to sync, I have to uninstall and reinstated the app DAILY and it is very frustrating.  I never had an issue before Fitbit was sold out to Google.  Very annoying.

Best Answer
25 REPLIES 25

Same here ! 

 

Best Answer

Same here, its almost 21 days now. Iam unable to Sync it just keeps rotating. I dont carry phone when playing.. Absolutely i never had any issue earlier with Fitbit, have been using almost 10/11 years. The earlier version were much better than this Charge 6 . 

Best Answer

I'm on Android and find going into Settings\Apps\Fitbit then choose Force Stop it will get it to sync up again as soon as I reopen the Fitbit app.

Best Answer

I'll have to remember that and give it a try next time it happens because we all know it will happen again!

Best Answer

This seems to have worked and makes me think it's definitely a bug or issue with the Fitbit app.

Best Answer
0 Votes

I agree, it appears to be a flaw in the Fitbit app that causes it to not fully sync up. It will show current heart rate and send notifications, but battery percentage is wrong and it will show last sync hours ago. Force stopping the app allows it to completely restart when you open it and whatever the issue in the app is seems to clear for the time being.

Best Answer