Charge 6 not automatically tracking outdoor bike

[rickharris]

I just transitioned from a Versa 2 to the Charge 6.  The transition was flawless... kudos to the engineering team. The Versa had no issues automatically picking up on my bike rides. The Charge won't recognize the biking. I don't want to use GPS and id rather not have to "start" the exercise on the tracker. Am I missing something? 

[DavidFitbit]

Hi @rickharris, thank you for posting in the community. It's great to have you here!

Let me help you manage the activities your Charge 6 will track automatically.

Charge 6 can automatically detect certain workouts and open the Exercise app after a few minutes. Make sure this feature is on:

• Open the Exercise app.
• Tap the Bike option.
• Swipe up. Auto Start is turned on by default, but if you turned it off, tap to turn it back on. The next time your device detects this workout type, the Exercise app automatically opens.

For more information about the SmartTrack feature, see How do I track my activity with my Fitbit device? > What are real-time workout stats in the Fitbit app?

[rickharris]

It tracked automatically yesterday, but not today. I don't see any
difference in the settings.

[rickharris]

I don't want to use the tracker GPS. I would just like it automatically track the outdoor bike. It seems to be set correctly, but it won't track. 

[Lex.Lacchin]

No idea if this helps but I have just discovered that, despite the FitBit app being set to auto detect Outdoor Biking, when I navigated to the exercise on my FitBit Charge 6 itself, the slider for auto detect was set to off. I tapped it to flick it on (as it is in the app!) and now it works!

Why the app and the device are different I will never know but there you go.