Charge 6 not syncing

[PCG2]

My charge 6 hasn’t been able to sync w/ the app for 3 days now.  I’ve deleted and reinstalled the app, turned Bluetooth one and off, looked for updates (didn’t find any)… anyone else having this issue?  If so, how’d you remedy?  

Moderator edit: clarified subject.

[ManuFitbit]

Good to see you for the first time in the community @PCG2. 

Thank you for taking the time to share the details with me about this inconvenience with your Charge 6. 

I'm not quiet sure if you managed after reinstall the app to set up the device again. 

If so, but you are having the issues to sync, please take a look at the points listed in this help article: Why won't my Fitbit device sync?

On the other hand, if you haven't been able to set up your device with the app just yet, here are some thoughts that might get things moving: 

Why can't I set up my Fitbit device?

[RiekoC]

Hello @PCG2 

Some of us have found that we had to turn both Wi-Fi and Bluetooth off, then back on to get sync to work. 

Are you an iOS or Android user? 

[PCG2 · Accepted solution]

Thank you.  Just got it to connect this AM after a hard restart and an iOS system update.  

[RiekoC]

Hello @PCG2 

Thanks for letting us know that you were finally able to connect your Charge 6 with the app on your phone. 

I wonder if other iOS users having problems with syncing their Fitbits to the app on their iPhone need to do an iOS system update. Which update did you have to install? 

[PCG2]

iOS - 18.6.1

FWIW, I think it was more the hard restart that was the remedy, but who knows.  
Again, thanks all!