Charge 6 won't sync after latest app update

[AlisonTB]

I have been having major problems with my 5 month old Charge 6 - not logging distance, rubbish GPS tracking etc. I updated the app to rhe latest version last night, and now the app won't sync at all. It refuses to pair with my phone, and if I try to pair from the phone, rather than from the app, it won't work either. I have tried uninstalling, reinstalling etc, and no joy. I am so fed up with this device, and I think this is the final straw.

[AlejandroDE]

Thank you so much! It worked. I've been dealing with this for some time now and what truly made the difference was to unpair/forget the Bluetooth device and then try syncing again. 

[ALHEJAZI]

Its work bow thanks

[Blizzard56]

Yes, this is my 3rd Fitbit on the years, but this will be my last for the same reason

[M23gd]

Yeah, I’m done with Fitbit. This thing hasn’t updated for months.the only data that I can ever see is for current day. Won’t update anything to app. Tried all these steps and nothing works. I assume you people aren’t really trying since I’ve seen that so many have the same problem and nothing works: you people need to do better.