Firmware update v 220.31

[EstuardoFitbit]

Thank you for your patience as you waited for the firmware update. 

This update includes key fixes for battery and display issues, along with new clock faces for Charge 6. 

Please keep an eye on the Fitbit mobile app for the update notification as it continues to become available to all users, beginning this week.

Thank you for your continued support and patience!

[AjmP]

Why was the last update roll out so badly handled?

[xambro]

Should we see it now cause I still don’t.

[e1lacros]

Never got the last update, how does that happen?   I am still at 214.24

[xambro]

Question: how is .31 out already when people still haven’t even gotten .21???

[mikey_pdx]

Is this going to be for all Charge 6 devices, or will there be some obscure criteria that won't be communicated as to why we don't get the update? Also, are there more new clock faces, or are the new ones in 220.31 the same 3 from 220.21 that we didn't get because there was some arbitrary reasoning that some devices didn't get the update?

[JudWilliford]

Me too, and every action the Fitbit support site recommends I have taken.  Except for one: use a different smartphone, and I don't have that luxury!

[xambro]

Does “beginning this week” mean the beginning of this week, or like it could happen next week? Cause I’d really like to see these new clock faces

[Wahoox2]

I have been following prompts/suggestions here and from fitbit support to get the update for 220.21 for months with no success so I would appreciate it if they give me SPECIFIC information on when 220.31 will actually be available to ME.  "Beginning next week" sounds alot like what we heard before.  I'm tired of wasting time.

[AjmP]

Soon™... The next couple* of weeks... or something equally vague but they thanked us all for our patience (like we had any choice) so we should be grateful? I doubt we'll get any useful information they seem committed to obfuscating their botched update process.

The 'couple' in 'next couple of weeks' should not be considered to represent two or any actual number. 

[xambro]

Yeah. I give up.

[reevald]

The version v220.21 is being terrible till now on my charge 6, randomly restart and stuck on logo since 5 nov (already report to fitbit help center, but no solution), hope i got the last version immediately.