Firmware update v 220.31

[EstuardoFitbit]

Thank you for your patience as you waited for the firmware update. 

This update includes key fixes for battery and display issues, along with new clock faces for Charge 6. 

Please keep an eye on the Fitbit mobile app for the update notification as it continues to become available to all users, beginning this week.

Thank you for your continued support and patience!

[BS8619]

Holy ****! I got the update! I didn't think it would ever happen. I have been whining since August and even questioned if it was all a hoax hahah. (3 minutes later) Saw the new face. Got bored. Probably wont think about this again lol.

[Jenadams6]

Great!!!

[Pandabull]

Hi, 

I received the update 3 days ago and since then, my battery is drained in less than 4 or 5 hours.

Beforehand, it would last 3 or 4 days. 

I tried a reset factory but it was unsuccessful.

How could I get back to a normal battery usage? 

[RiekoC]

Hello @Pandabull 

When my Charge 5 started having rapid battery loss, I restarted and recharged my device multiple times over several days. As soon as I saw a rapid drop in battery, I restarted my Charge 5 and put it on the charger until it was back to 100%, often doing this multiple times in a day. Eventually, this process got my device "unstuck" and the battery went back to lasting 6-7 days. Although there's no guarantee that this will work for your Charge 6, it might be worth a try.

[eric120]

Momentum watch face is the the best by far...finally has all the data I need in one screen..👍

I jumped thru may hoops, have to do a factory reset to get everything works again.. but yet to see how to shakes out..

Couple of issues observed before reset it made the watch barely usable ,

1. App randomly says gps connected even I didn't use the watch for tracking

2. Watch keep promoting Updated completed message every once a while.

3.  Walk , treadmill tracking crash during the workout.. Force me to start over but lost the previous records..yack..

Fingers 🤞 I did a factory reset today morning , have to add my Google wallet card again..

[annwts]

My Charge 6 is not updating to the new software. Whats wrong? 

[Transer]

You might be better off, depending on how it works now. Mine updated and now it is having problems with the sleep metrics. They usually show up at some point during the day, but are mostly 0-5 for a while after I get up. SO disappointed in this Google product. 

[Jenadams6]

Hopefully all the glitches will work themselves out. I really don’t think
Google cares.

[eric120]

2 major issues, 

• Battery definitely took a hit, older version I charge every c 8 days, but this version, 2 or 3 days shorter, same use patterns.
• Sometimes during workout like walk, watch app crashes out of blue, and phone app lost current session data,but app keeps saying gps connected. Also I always use phone GPS.

[ellosteve88]

I finally got the update and did it, and now I have a grey screen! I've done a soft reset twice and changed the clock face and it's the same. What was this update supposed to do exactly?! It took my weeks to get it to work because I didn't know it doesn't work on tattooed skin, unlike the inspire I upgraded from and now I can't even use it to tell the time!

[Mczech]

Got it hate it.  Nothing works anymore.  The only stats I have now are steps

[Mczech]

Finally got it and now I have no data for Health metrics or sleep.