06-23-2024
11:02
- last edited on
06-24-2024
12:55
by
LizzyFitbit
06-23-2024
11:02
- last edited on
06-24-2024
12:55
by
LizzyFitbit
I recently bought a Fitbit charge six and set up the Google wallet but don’t remember my pin code for it. I can only find where I can reset it but I need to know the previous pin?
Moderator Edit: Clarified subject
Best AnswerHello @Jodie601 and welcome to the Community. I'm going to flag your post to get a moderator to help you. The device lock Help article describes a feature that allows you to unlock your Charge 6 with your phone if you enter the wrong code 10 times. BUT, the steps look like exactly like the steps just to change your PIN code. I certainly hope it doesn't ask for the old PIN. If you knew it, you wouldn't be in this predicament, right?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
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@LZeeW , Thank you for your help.
@Jodie601 A warm welcome to the Community! Thank you for your message.
Please do not remove the Charge 6 from your account under any circumstance. If you forgot your PIN, please try inputting it around 10 times to get the option to unlock the Charge 6 with your phone.
When prompted follow the instructions here How do I unlock my Fitbit device with my phone?
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
When resetting, through the phone, a forgotten pin. The device needs to be connected to your fitbit account, and the app asks for your phone unlock code to confirm your ID.