Heart rate inaccuracy when selecting the rowing machine exercise using Charge 6

[Caldwell39]

Heart rate inaccuracy when selecting the rowing machine mode?

Moderator edit: edited title to clarity.

[CrisVillaFitbit · Accepted solution]

Welcome to the community, @Caldwell39, it is nice to see you here.

Thanks for letting me know about this situation in regards to the heart rate tracked during your rowing machine workout using your Charge 6.

I was able to confirm you contacted support via chat and they were able to provide you with a solution, if you have any other questions or concerns, my best recommendation would be to contact them once again.

[Caldwell39]

Thanks. I don’t believe my heart rate is being recorded correctly during exercise. I’m 84 years old rowed this morning for about an hour including some crunches, stretching, push-ups, and kettle bell swings. Average heart rate recorded was 93. I don’t think I’ve suddenly improved my fitness level. 

[CrisVillaFitbit]

Welcome back, @Caldwell39, and thanks for explaining what's happening with the heart rate tracking using your Charge 6.

The situation is that you have already contacted support, and they have a case created for you in regards this situation. You need to contact them to continue with the case created, I'm positive they'll help you.

[Caldwell39]

My charge 6 seems to be reading my heart rate correctly. Have the criteria for zone minutes changed?   I seem unable to get zone minutes unless I get my heart rate above 100. That’s insane. I’m almost 85. 

[CrisVillaFitbit]

Thanks for following up, @Caldwell39.

Thanks for letting me know about this situation with the Active Zone minutes. You earn Active Zone Minutes for time spent in the fat burn, cardio, or peak heart-rate zones. This means that your heart rate needs to be elevated, the Fitbit devices calculate active minutes through metabolic equivalents (METs). This metric, which factors in your body mass, is used to estimate exercise intensity, so this is not related with age but with body mass.

You can find more information here.