04-28-2025 22:35
04-28-2025 22:35
My charge 6 has suddenly stopped displaying weekly, monthly and yearly step data. It is still recording steps each day, but I am no longer able to see information in the past. I have updated the tracker and all other metrics are displaying as I’d expect, other than steps. How do I fix?
Answered! Go to the Best Answer.
06-14-2025 20:07
06-14-2025 20:07
I have the same issue, which started weeks ago. But I see the last message from the admin was April 30/2025. Today is June 14/2025. So, no solution found in past six weeks?
06-17-2025 17:23
06-17-2025 17:23
Hello @Dunc741
Have you had a chance to try uninstalling, then re-installing the Fitbit app? This has worked for many users to restore their historic data in the Fitbit app.
Please let us know if you still don't see your historic data.
Rieko | N California USA MBG PE
06-27-2025 17:06
06-27-2025 17:06
06-28-2025 15:23
06-28-2025 15:23
I have the same issue as @Dunk741. I followed your instructions (several times even), logged out, uninstalled, re-installed. logged in again and the historical step data is still not displaying!
06-30-2025 12:19
06-30-2025 12:19
Hello @JenniferFiona
By any chance, are you an iOS user? I've seen other iOS users reporting a similar issue.
Rieko | N California USA MBG PE
06-30-2025 13:07
06-30-2025 13:07
Yes, I am. This is interesting, I have an old Android phone and will test to see if it works on that one.