Horseback riding

[JulieC_M]

I always enter my horseback riding manually as it records as a walk. Today "horseback riding" is not appearing in search. I'm away on a riding holiday next week and will be riding for hours each day. Help!

[RiekoC]

Hello @JulieC_M 

I'm seeing more users report that the activity they used to select is no longer showing up, even though it was there the day before. So far, I haven't seen a fix or workaround. 

For now, please submit this issue using the Feedback option in the Fitbit app:

• Tap your picture in the upper right of the Today page in the Fitbit app
• Tap Feedback in the menu that opens
• Complete the prompts and submit

The feedback reports are received by the team for review. 

If I find any additional information or updates, I'll report back. 

[JulieC_M]

Thanks for response. Checked before I tried your suggestion and it's reappeared. No idea how!

[RiekoC]

Hello @JulieC_M 

Thanks for letting us know that you are able to select Horseback riding again.

Apparently whatever Fitbit app issue that was causing "custom" activities not to show up when they worked before has been resolved. I'm seeing other users who had reported a similar issue to yours are now reporting that they are able to use the custom activity again. 

Please let us know if the problem re-appears.