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Hi @rthomas268 & welcome @RVCarroll to the Fitbit Community! It's great to have you here!
I appreciate all the troubleshooting you both have already tried to resolve the syncing issues you are currently experiencing.
We usually suggest to uninstall/reinstall th Fitibt app as one of the last resources to resolve syncing issues.
This being said, please take a look at our help article Why won't my Fitbit device sync? and guide yourselves among these directions in the order suggested.
Best Answer