help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen doesn't turn on when I rotate my wrist

‎11-15-2025 14:59 - last edited on ‎11-15-2025 17:54 by Fitbit Moderator

‎11-15-2025 14:59 - last edited on ‎11-15-2025 17:54 by Fitbit Moderator

My Fitbit does not display clock face when I rotate my wrist.

 

Moderator edit: clarified subject.

Best Answer
0 Votes
1 REPLY 1

‎11-15-2025 17:47

‎11-15-2025 17:47

It's good to see you around @Elmac1.

Thank you for taking the time to share with me the information about this difficulty with your Charge 6. 

Please confirm in Settings app if "Screen Wake" is turned on: Swipe down from the clock screen and tap the Settins app to open it. Swipe to see the full list of settings and confirm that the tool is turned on.

In addition, confirm that your device is not in Sleep Mode. When the sleep mode setting is on the screen stays dark when you turn your wrist. To wake Charge 6, firmly tap the screen twice. 

Best Answer