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SpO2 no longer on my Charge 6

ANSWERED

‎04-13-2025 05:59

‎04-13-2025 05:59

Today SpO2 is no longer available on my Charge 6. When I go to check it says you need an app, but then says it is not available. It worked fine since September, so has this function been eliminated in a recent update?

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20 REPLIES 20

‎07-13-2025 05:58

In response to James1000

‎07-13-2025 05:58

Hi everyone and warm welcome to the new members. 

I appreciate your messages and feedback regarding this SpO2 issue. This is definitely not the experience wanted for our customers, and I really understand your feelings about this situation. 

Our team is still working on a fix. I apologize for any inconvenience this may cause.

Furthermore, I'll update this thread as soon as I have more information.

In the meantime, always remember to keep your app and your device's firmware updated.

 

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