"Calories Out" in Food tab isn't correct and doesn't match calories in the "Energy burned" tab

[zpretzel90]

I am logging calories consumed and tracking calories burned.  On the Food tab under the Week view, it shows that "Calories out" for Jan 2nd is 2,068 calories.  However, under the week view on Energy burned tab, it shows  3,366 calories for that day.  I've tried syncing the device, logging out, forcing quit, and restarting my phone.  No success.

[BobLawblog]

I have the same problem. I have to reinstall the app or delete storage and sign back in for it to accurately update calories burned. Very frustrating because being able to see my weekly calories in vs out is an important feature for me. 

[zpretzel90]

Agree that it's a hassle, but it worked! Thank you!

[Ichasse]

I just started having issues.  After logging all my food for the day,  I was on track.  I went for another 30 minute bike ride and a set of light weights and came back to find I was 260 calories over.  I woke up today 77 calories over.  Before eating. 

[Spozder]

Just messaging to say I'm having the same issue - would love to see Fitbit release an update that fixes this!

[BethKerridge]

Just here to say, I'm also having the same issue. Yesterday after burning 2.7k calories I had a budget of 851 and today after burning 2.4k calories my calorie budget is still 0, telling me I was over before I even added anything. Will try reinstalling and hope that works for me too. Guess it needs patching 

[cleva]

I have the same problem.  Have to uninstall and reinstall the app EVERY DAY.  So frustrating.  Will this ever get fixed?

[tntank]

I'm struggling with the exact same issue. I have to log out of the app, clear cache & log back in for the calories to update correctly. It's tedious and a frustrating hassle.

[RustyG026]

This is still an issue for a lot of users, and it has been going on for literally months now. Why have Google not patched it yet?

[FtbtRenzo]

Same issue

[JuanFitbit · Accepted solution]

Hi everybody! Thank you for your messages and feedback as well as the pictures shared. 

Our team is looking into this and will work on a solution afterwards. 

Hopefully this gets solved soon. 

We will be updating the thread as soon as we receive further info.  

I'll mark this post as best Answer so other users know that we are working on getting you all back on track.

[Sergiovi]

Looks like the issue is ongoing.