Set up kids Fitbit devices to regular accounts for adults

[xxx-xxx-xxx]

Make fitibits designed for kids also usable by adults and make it possible to set up a kids fitbit with a regular account instead of only a kids account.

Moderator Edit: Clarified subject

[YojanaFitbit]

Hi @xxx-xxx-xxx, and thanks so much for sharing this suggestion about adding the option to set up a Fitbit Ace tracker with a regular account. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

You might be also interested in this suggestion: Ace 2/Ace 3 for cognitively impaired people / adult size bands.

We're always striving to enhance Fitbit products and services, and your input is a big part of that process. We truly thank you for taking the time to share your feedback with us.

[CloudNineGirl]

Hello, Fitbit. I have over 30 years of marketing experience and am desperately trying to understand why the heck you would limit Ace trackers to family/child accounts. Seriously, what in the heck are you thinking? Why would you put such an unnecessary restriction on a tracker and force your adult users of the Ace 2 and Ace 3 to split their account?

[LizzyFitbit]

Hi @CloudNineGirl, thanks for sharing this suggestion about being able to set up the Ace series into regular Fitbit accounts with us. This idea was already requested in the Feature Suggestions board, so I’ve moved your post here as this will help us to make sure the suggestions don't get confused, or split a popular vote. Please click on the thumbs-up to show your support. Your feedback is truly appreciated and we'll keep working to make Fitbit more useful for you.

[Axisor]

Let adult accounts use the ACE 3

Moderator Edit: Clarified subject

[YojanaFitbit]

Hi @Axisor, thanks for explaining why you would like to have the option to set up Fitbit Ace 3 with a regular Fitbit account. This feature suggestion already exists, so I’ve moved your post here. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. 

To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

I hope to see you around.

[Jenny.Abuse]

I used to have my Fitbit Ace two pair just fine with my adult account and it stopped working in November. I don't know why you would take away the ability for adults to pair this device with their account but leave the ability for a child to turn 13 and migrate to the adult account.

[YojanaFitbit]

Hi @Jenny.Abuse, thanks for taking the time to share this suggestion about setting up Fitbit Ace trackers with a regular account. I've moved it into a similar request. We really appreciate your feedback. You can learn more about how Fitbit decides what suggestions get released in our FAQs.

Thank you again for your participation in the Feature Suggestions Forums.

[DrKGT]

There is no current way to add an Ace tracker to an adult account (they are only allowed to be added to children's accounts), but yet adults are physically able to wear them. Simply add the Ace trackers (I need Ace 2 added, because that is what I wear) to the list of devices an adult is allowed to add when they go to set up a device.

[DavideFitbit]

Hi @DrKGT, thanks for taking the time to share your feedback about the possibility of setting up Ace trackers to an adult account. I noticed that a similar feature suggestion already exists, so I’ve moved your post here, this helps to keeps the boards more organized. Make sure to add your vote as well to support this suggestion, this helps the team of developers to keep track of popularity and demand over time. 

Thank you again for your participation in the Community.