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Red X and Logo Flashing

‎06-23-2024 01:51

‎06-23-2024 01:51

Fitbit logo and red x flashing on screen continuously despite factory reset and repairing of device. 

Best Answer
0 Votes
3 REPLIES 3

‎07-06-2024 09:13

‎07-06-2024 09:13

Have you tried charging the device?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer
0 Votes

‎07-06-2024 10:36

‎07-06-2024 10:36

@Awynch   Can you please confirm your Fitbit model?  The Fitbit logo and rex X aren't Ace LTE error screens.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎07-07-2024 05:49

‎07-07-2024 05:49

Hi @Awynch - Is your fitbit logo the green hand giving the peace sign? If it is, try to do a factory reset from inside the Ace app on your phone unless you've already tried that. If you have, try doing the factory reset on the watch itself.

Hope this helps, keep us posted!

Best Answer