help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App functions not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-16-2020 14:16

‎02-16-2020 14:16

My app isn’t allowing me view or enter in any of the logs, nothing will open.  Click to enter water, etc. doesn’t do anything.  Click to view sleep etc doesn’t do anything.  It is syncing and showing my steps but the functionality of all other things isn’t working.  

Best Answer
Labels:
0 Votes
6 REPLIES 6

‎02-16-2020 18:26

‎02-16-2020 18:26

Hi, @Aimhigher!  Have you tried uninstalling/reinstalling?

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer

‎07-29-2020 21:56

‎07-29-2020 21:56

I’m having the same issue. What did you do to fix the problem? 

Best Answer
0 Votes

‎07-30-2020 04:53

‎07-30-2020 04:53

Frustrating to see this problem has been going on for awhile with no fix. I saw an Update in the App Store, I up dated app. Restarted phone, still no Change. @Fitbit 

Best Answer
0 Votes

‎08-09-2020 10:06

In response to BlackBrian65

‎08-09-2020 10:06

I have sort of same issue. Some apps that require internet don’t make a connection (like news and crypto quotes). Some apps are working others don’t.

Anyone having the same problem!?

Best Answer
0 Votes

‎08-12-2020 20:04

In response to MakMak

‎08-12-2020 20:04

I have the same issues with functionality, did uninstall and reinstall which fixed it but then it happened again. Not a fix, just a bandaid.

Best Answer
0 Votes

‎08-13-2020 07:38

In response to Momof5Boyz

‎08-13-2020 07:38

I am having the same issue.  Very frustrating.

Best Answer
0 Votes