App not reflecting Activity/Exercise Days

[LorieC]

Update: I have moved on from FitBit; currently using/trying the Galaxy Fit3.  It's quite reasonably priced, my Peloton activies sync with Samsung Health, I have steps, can log food, water, heart rate, it now offers Blood pressure reporting and blood glucose (don't need it, but it's there).  Looks like a competitor for FitBit.    So far, quite happy.  So long FitBit.

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Over the last few days, the app (V4.25) no longer is either syncing with my FitBit Luxe for Exercise or updating with Peloton.  I have uninstalled/reinstalled the app numerous times, forced stop the app, Bluetooth off/on, restarted the Luxe, cleared the cache, restarted my phone numerous times.  Now all I have is an area that is greyed out, and ALL my exercises have been removed.  This is totally disappointing.  I'm at a loss of what to do.  Note: My husband's Fitbit App (v4.24- he has not updated) is working perfectly.

[RedneckGurl]

That’s positive news that they are aware and are working on it. Mine did start working on Tuesday but I’m not confident that it will continue to work but I’m hoping. 

[simoncalderbank]

Hmmm, sorry to hear it's been ongoing for you.

All we can do is keep posting our displeasure and hope they sort it quick!

[hippycat]

My Charge 6 is doing the same. At first, it just wouldn't record workouts from the watch. Now exercise is just grayed out. The weird thing is, they still show up on my WW app! Any progress on your end?

[KJMat]

My previous workouts are now viewable on the fitbit app but anything I
track now from my Inspire 3 doesn’t sync with the app but shows up on my
Inspire. My Echelon spin classes used to sync to the app now they don't
show up.

It's very frustrating. I hope they fix it soon!

[D8]

I am having the same exact issue. My exercise days were there a few days ago and now they are not!!. I have a charge 6.

[Fralick]

Still having issues.  

[Pepper52]

Yes, I have had almost no activity recorded since August. I will get sometimes one day of recorded activity weekly. It is more than a little annoying. Why bother to wear the Fitbit if the information is not being compiled?

Sent from my iPad