09-07-2024 12:31 - edited 10-29-2024 05:32
09-07-2024 12:31 - edited 10-29-2024 05:32
Update: I have moved on from FitBit; currently using/trying the Galaxy Fit3. It's quite reasonably priced, my Peloton activies sync with Samsung Health, I have steps, can log food, water, heart rate, it now offers Blood pressure reporting and blood glucose (don't need it, but it's there). Looks like a competitor for FitBit. So far, quite happy. So long FitBit.
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Over the last few days, the app (V4.25) no longer is either syncing with my FitBit Luxe for Exercise or updating with Peloton. I have uninstalled/reinstalled the app numerous times, forced stop the app, Bluetooth off/on, restarted the Luxe, cleared the cache, restarted my phone numerous times. Now all I have is an area that is greyed out, and ALL my exercises have been removed. This is totally disappointing. I'm at a loss of what to do. Note: My husband's Fitbit App (v4.24- he has not updated) is working perfectly.
09-26-2024 07:49
09-26-2024 07:49
That’s positive news that they are aware and are working on it. Mine did start working on Tuesday but I’m not confident that it will continue to work but I’m hoping.
09-26-2024 08:27
09-26-2024 08:27
Hmmm, sorry to hear it's been ongoing for you.
All we can do is keep posting our displeasure and hope they sort it quick!
10-04-2024 12:44
10-04-2024 12:44
My Charge 6 is doing the same. At first, it just wouldn't record workouts from the watch. Now exercise is just grayed out. The weird thing is, they still show up on my WW app! Any progress on your end?
10-04-2024 13:14
10-04-2024 13:14
10-05-2024 05:55
10-05-2024 05:55
I am having the same exact issue. My exercise days were there a few days ago and now they are not!!. I have a charge 6.
10-27-2024 14:54
10-27-2024 14:54
Still having issues.
10-27-2024 15:58
10-27-2024 15:58