help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't install apps - Spotify HR, Maps and Uber

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-13-2018 07:57 - last edited on ‎09-15-2018 10:59 by Fitbit Moderator

‎09-13-2018 07:57 - last edited on ‎09-15-2018 10:59 by Fitbit Moderator

Since yesterday my fitbit doesn't sync. I was trying to install 3 applications in my whatch:

Spotify HR, Maps and Uber

 

and now keeps trying to download and install but it's impossible. 

I tried to kill fitbit application, restart my phone, bot so far I'm stuck. 

Can anyone help me? do you know what I can do to solve it? 

 

regards

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-15-2018 10:58

‎09-15-2018 10:58

Hey there @Ramoselisa, it's nice to see you around the forums! Thanks for troubleshooting this inconvenience, nice way to go! 

 

I'd recommend restarting your Fitbit Ionic, then try to download your apps again. If the issue persists, take a look at: How do I install and manage apps on my Fitbit watch?

 

Give this a go and let me know the outcome

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes