Hello there @qtae96, welcome to the Community Forums. Thanks for the details provided, I'll be glad to help you.
If you're still having issues to log into your Spotify account, please restart your Ionic by following these steps and log out from your Fitbit account (also make sure that your Fitbit app is up-to-date).
Once you've done that, follow the steps below:
- In the Fitbit app, tab the Today tab > your profile picture > your device image > Apps.
- Tap the gear icon next to Spotify.
- Tap Log in and follow the on-screen instructions to log in to your Spotify Premium account.
- Open the Spotify app on your phone or other device and begin playing music.
- Open the Spotify app on your watch to control music.
- Tap the devices icon to switch between devices. To see a device, you must have the Spotify app open on that device and be logged in to your account. Up to 8 devices are listed.
- Tap the shuffle icon to shuffle the tracks.
- Tap the heart icon to like a track.
- Use the controls to play, pause, or skip to the next track or previous track.
- Swipe right to see your 8 most recently played playlists, or tap Library to find the playlists you created, the playlists created for you, and a selection of workout playlists. Tap a playlist to switch to it.
For troubleshooting, see Why can't I control music with my Fitbit device?
In order to log into your Spotify account, on the screen where Spotify is asking for you to give permission to Fitbit to connect, there is a link to see what apps already have access to Spotify. So, click on it, then delete Fitbit from the list. The, back out to the Fitbit app and selected Log In to my Spotify account. It should connected correctly after those steps.
Give this a go and let me know the outcome.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer