Can't log into Uber

[Islandflyer0]

Installed uber app on versa 3. Go to log in page and goes to a white screen and then  goes back to the log in option. Won't allow me to enter log in detail. Tried all the suggestions in the previous thread and still doesn't work.  

Moderator Edit: Clarified subject & Changed label 

[MarreFitbit · Accepted solution]

Hi there, @Islandflyer0. Welcome to the Community Forums. Thanks for trying to troubleshoot this issue before reaching out. 

To better assist you, please confirm if the steps you tried were the ones below (if not, please try them):

If you haven't done so yet, I'd recommend trying the following steps:

- Uninstall and reinstall the  Uber app
- Restarted phone, watch and router
-  Make sure that IP was entered correctly and phone is connected to WIFI
- Bluetooth is ON and device is syncing on the app
- Permissions on apps are enabled

I've moved your post to the Fitbit App Gallery board for organization purposes.

Hope that helps. 

[Islandflyer0]

Hi

Yes ive tried all of the above.

When I click on the log on to fitbit it forces through to a Web page but
nothing opens and it returns to the login option page

[MarreFitbit]

@Islandflyer0 Thanks for letting us know about this issue and confirming that you've tried the steps provided above. We’re aware of the issue, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if you have any other questions.