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Feelfit stopped syncing with Fitkeeper Scale and FeelFit app

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‎02-27-2018 08:23

‎02-27-2018 08:23

For several months, my fitbit Ionic has been syncing without issue to my Fitkeeper Smart Body Scale, using the FeelFit app. Today it will not sync, keeps reading "Fitbit Authorization Faled" after attempting to connect. I have restarted both my phone and my Ionic with no resolution. Any thoughts?

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‎02-28-2018 11:04

‎02-28-2018 11:04

Hi, @Yomonk1! I'm not sure about FeelFit specifically, but I've found that going into the web dashboard on the Fitbit side and unpairing the apps, then repairing them usually helps.

MakMak | Community Council

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‎10-30-2019 07:27

In response to MakMak

‎10-30-2019 07:27

Hi MacMak - how do you do that? I’m on hee but I can’t seem to find it. Thanks.

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‎04-06-2022 22:41

In response to LaLu79

‎04-06-2022 22:41

https://help.fitbit.com/articles/en_US/Help_article/1742.htm

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