Fitbit App can’t open dashboard sections

[Tswim]

When I click the tabs for log/track exercise, sleep, steps, etc; nothing happens. I have restarted my phone, that doesn’t help.

[Rich_Laue]

Hi @Tswim your asking about the phone app, on the board for apps for the tracker. 

May I ask which phone you have? 

If android, try clearing cache and stopping the app. Simply swooping out of memory will not stop the app. You will need to stop the app through the phone settings. 

[Tswim]

Thank you. Didn’t realize I was on the wrong board. Anyhow, it’s functioning properly again. 

[Rich_Laue]

Good to hear this. 

What did you do to get this fixed? We could then mark your post as having a best answer. 

If I knew what phone I could also move the post to the correct board @Tswim 

[Tswim]

IPhone; and it resolved seemingly on its own overnight.

Tammy