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Hue app crashes

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‎06-01-2019 20:15 - last edited on ‎10-09-2019 05:16 by Fitbit Moderator

‎06-01-2019 20:15 - last edited on ‎10-09-2019 05:16 by Fitbit Moderator

I've installed the hue app. It starts and connects to my bridge, and i get a list of rooms. I can turn lights on or off in some rooms. However, if i touch anything else, the app exits back to the app screen, and has to connect to the bridge etc. all over again when i start it back up. It's completely useless like this.

 

 

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2 REPLIES 2

‎06-02-2019 05:10

‎06-02-2019 05:10

@Martin425873495   I am moving your post to the App Gallery forum.  You might get more help there.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-09-2019 14:29

‎08-09-2019 14:29

I'm having the exact same issue. Any suggestions? iOS app is updated. Fitbit has been restarted multiple times.

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