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Incomplete Export Data / Data Download

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‎03-28-2023 03:47

‎03-28-2023 03:47

I started the download / export data request yesterday Mar 27th, 2023 the last day that Fitbit Google said you would be able to download the data. It's now over 23 hours since I initiated the request and only 73% of the data is complete. Does this export/download process take this long? Will I still be able to get 100% of my data considering the groups have now been deleted?

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‎05-04-2023 05:52

‎05-04-2023 05:52

@jnmutindadid you ever resolve this? I am experiencing the same issue. Also started on 27/3 as instructed and mine has been 'stuck' at 84% since early April. I contacted support via Chat today and am now waiting for them to email me.

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